Privacy Policy

Who we are

Our website address is: https://cognitfy.com. Cognitfy is an intelligent automation platform that helps businesses optimize their processes through customized solutions.

Comments

When visitors leave comments on the website, we collect the data shown in the comments form, as well as the visitor's IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (GPS EXIF) included. Visitors to the website may download and extract any location data from images on the website.

Cookies

If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Data controller

In accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD), you are informed that the data controller for personal data collected on the website https://cognitfy.com is:

• Controller: Cognitfy
• Email: info@cognitfy.com

Purpose and legal basis of processing

Personal data provided by users will be processed solely to manage the commercial relationship, demo and contact requests, the provision of automation and artificial intelligence agent services offered through Cognitfy, moderate interactions on the web platform, and comply with applicable legal obligations.

The legal basis that legitimises this processing is:

• The user's explicit consent (Art. 6.1.a GDPR).
• Performance of a contract or pre-contract for services (Art. 6.1.b GDPR).
• Compliance with legal obligations (Art. 6.1.c GDPR).

Users have the right to withdraw their consent at any time. Withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

Confidentiality, retention and disclosures

Cognitfy undertakes to maintain the strictest confidentiality with respect to personal data and sensitive information to which it has access, applying the technical and organisational security measures necessary to prevent alteration, loss, unauthorised processing or access. This duty of professional secrecy shall remain in force indefinitely.

Data provided will be retained while the commercial relationship is maintained or until the user requests erasure. Once that relationship ends, data will be duly blocked for the legally established limitation periods (a minimum of 5 years under civil and commercial regulations) to address any liabilities arising from processing.

Data will not be disclosed to third parties except where there is an express legal obligation or where strictly necessary for the proper provision of services through data processor agreements. You are also informed that no international data transfers are made outside the European Economic Area (EEA).

Exercise of rights

At any time, users may exercise their rights of access, rectification, erasure (right to be forgotten), restriction of processing, portability and objection.

To do so, they must send a written communication to Cognitfy by email at info@cognitfy.com or through the contact form, attaching documentary proof of identity.

Users also have the non-waivable right to lodge a complaint with the competent supervisory authority (Spanish Data Protection Agency, AEPD) if they consider that processing does not comply with current European regulations.

Applicable law

This privacy policy and the processing of data shall be governed by current Spanish legislation and, in particular, by:

• Regulation (EU) 2016/679 (GDPR): European framework for data protection, consent and users' rights.
• Organic Law 3/2018 (LOPDGDD): Spanish adaptation of the GDPR and guarantee of digital rights.
• Law 1/2019, on Business Secrets: Protection of know-how and confidential information exchanged against unauthorised access.
• Consolidated Text of the Intellectual Property Law: Safeguarding authorship and exploitation rights over source code, design, texts and databases.
• Other applicable civil and commercial regulations: Structural legal basis on contractual validity, invoicing, service fulfilment and liability.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Contact

If you have any questions about this privacy policy or how we handle your personal data, please contact us.