AI software for aesthetic clinics: enquiries and bookings
Campaigns and social media bring in enquiries around the clock, and every one answered late is a lost opportunity. An AI agent replies to each enquiry on WhatsApp or by phone and guides the person all the way to a consultation with your team.
- 24/7 available at any hour
- +400 integrations available
- GDPR regulatory compliance
Sales enquiries
Guide prices, what a treatment involves, how long a session lasts or whether there are any offers: the agent answers the questions coming from your ads and social media with the information your clinic approves.
It replies instantly, including at night and at weekends, which is when many people get in touch.
Consultation requests
The goal of every conversation is for the prospective client to reach a consultation with a practitioner. The agent takes their details, what they're interested in and their availability, and logs it all for your team.
Contact details
Name, phone number and preferred channel, logged in your tools.
Interest and availability
Which treatment they're interested in and when they can come in for the consultation.
Arranging appointments
With the request already taken, your team confirms the appointment without starting the conversation from scratch. The agent can also call to remind the person of a consultation that's already booked.
WhatsApp and calls
At an aesthetic clinic, many enquiries come in on WhatsApp. The agent answers in writing and by phone, with the same answers on both channels.
What it doesn't recommend
The agent doesn't recommend treatments, doesn't judge whether someone is a suitable candidate and doesn't promise results. That decision always lies with a practitioner at the consultation.
Its messages are limited to the information your clinic approves, which helps you keep communication about treatments prudent.
Tell me what you're interested in and which days you can come in, and I'll pass the request to the clinic.
Privacy and GDPR
Cognitfy complies with the General Data Protection Regulation (GDPR). You can read how we process data in our privacy policy.
Health data is a special category of personal data and requires stronger safeguards. Before the agent goes live we agree with you which data it collects and which it doesn't, and we recommend reviewing the processing with your data protection officer.
Bring AI into your aesthetic clinic
Discovery
In a 90-minute session we review the enquiries your clinic receives and decide what the agent should handle.
Setup
We connect the agent to your tools and teach it your answers, your processes and your criteria.
Live in 72 hours
In a typical case, the agent goes live within 72 hours, without disrupting your operations.
Follow-up
We monitor the first conversations, fine-tune what is needed and you track the results in real time.
Questions before hiring AI for your aesthetic clinic
Can it handle enquiries that come in on WhatsApp?
Yes. The agent answers on WhatsApp and by phone, with the information your clinic approves.
Does it recommend treatments to patients?
No. The agent provides information and guides the person to a consultation. Recommending a treatment is always a practitioner's job.
What happens to the leads from my ads?
The agent replies to them instantly, takes down their interest and availability and logs the consultation request for your team.
Is it GDPR compliant?
Yes. Cognitfy complies with the GDPR. Before the agent goes live we agree which data it collects in each conversation.
How long does it take to get up and running?
In a typical case, the agent goes live within 72 hours of the discovery session. In that session we gather the information about your treatments and how you schedule consultations, which is what the agent needs to handle enquiries.
Other clinics and solutions
- WhatsApp AI agentHow the agent that replies to your clients on WhatsApp works.See solution
- AI for medical clinicsAdmin support and call handling for practices and clinics.See solution
- AI for dental clinicsAppointment requests and changes while your team is in surgery.See solution
- AI receptionistTo answer every incoming call.See solution
Turn more enquiries into consultations
In a 30-minute demo we look at how the agent would handle your aesthetic clinic's enquiries.
