AI software for law firms that answers every call
An AI agent that answers your firm's calls and messages, notes the reason for each enquiry and alerts the right person, so you can be in court or with a client without losing whoever is calling.
- 24/7 available at any hour
- +400 integrations available
- GDPR regulatory compliance
Handling calls and enquiries
Calls at any hour
It also answers when the whole firm is busy, at night and at weekends.
Reason for the enquiry
It notes who is calling, which area of law the matter concerns and how to contact them.
Appointment requests
It takes each person's availability so the firm can arrange the first meeting.
Alerts the lawyer in charge
It sends each enquiry to the right person, following the rules we agree with you.
What it answers and what it doesn't
We teach it your firm's practical information: practice areas, opening hours, location and how to book an appointment.
If someone asks for an assessment of their case or a legal answer, the agent doesn't give one: it takes down the enquiry and passes it to your team.
Which part of the work it covers
At a law firm, the phone rings just when nobody can answer: in a hearing, in a meeting or out of hours. Someone looking for a lawyer who gets no reply usually calls the next firm.
The agent handles that first contact. It doesn't draft documents, doesn't review case files and doesn't give legal advice: that remains your lawyers' work.
Connects to your firm's tools
Every enquiry should be logged where your team works. The agent can record it in the tools your firm already uses.
Cognitfy offers more than 400 integrations with ERPs, CRMs, accounting software, VoIP telephony, ecommerce platforms and more. If your tool has an API, we can integrate it.
You don't need to code or switch systems: the agent adapts to the way you work.
Privacy and GDPR
Cognitfy complies with the General Data Protection Regulation (GDPR). You can read how we process data in our privacy policy.
A law firm handles information covered by professional secrecy. Before the agent goes live we agree with you which data it collects and which it doesn't, and we recommend reviewing the processing with your data protection officer.
Bring AI into your law firm
Discovery
In a 90-minute session we review how enquiries reach your firm today and decide what the agent should handle.
Setup
We connect the agent to your tools and teach it your answers, your processes and your criteria.
Live in 72 hours
In a typical case, the agent goes live within 72 hours, without disrupting your operations.
Follow-up
We monitor the first conversations, fine-tune what is needed and you track the results in real time.
Questions before hiring AI for your law firm
What can AI do for a law firm?
Cognitfy focuses on client handling: answering calls and messages, noting the reason for each enquiry, taking appointment requests and alerting the lawyer in charge.
Does it give legal advice?
No. If someone asks for an assessment of their case, the agent takes down the enquiry and passes it to your team.
Does it draft documents or review files?
That's not what it's for. This service covers handling the people who contact the firm, not the legal work.
Does it connect to my firm's practice management software?
Cognitfy offers more than 400 integrations. If your software has an API, we can integrate it. We confirm this for your case in the discovery session.
How long does it take to get up and running?
In a typical case, the agent goes live within 72 hours of the discovery session. If you want every enquiry logged in your firm's case management software, we confirm the integration in that session.
Other Cognitfy solutions
- AI receptionistTo answer every incoming call to the firm.See solution
- WhatsApp AI agentFor people who would rather write than call.See solution
- AI voice agentsInbound and outbound calls with agents that also carry out tasks.See solution
- AI process automationSo every request is carried through to the end in your tools.See solution
Leave no enquiry unanswered
In a 30-minute demo we look at how the agent would handle your firm's calls.
