Lite
One AI assistant to start answering your calls with the essentials.
€49.99/month + VAT
Billed monthly
- 200 call minutes per month
- 1 AI assistant
AI agent pricing and plans for businesses
A fixed monthly fee from €49.99 + VAT, with call minutes, actions and agents included. No setup fee and 10% off if you pay for the year.
November offer21 days free, running in your businessValid until November 30
Choose your plan
Recommended Starter
Up to 3 agents trained for your business, working at the same time on the tasks you assign them.
€199/month + VAT
Billed monthly
- 675 call minutes per month
- 1,800 actions per month
- Up to 3 concurrent agents
- AXIOMA Basic
Professional
Up to 6 agents to cover more processes and add operational capacity.
€499/month + VAT
Billed monthly
- 1,790 call minutes per month
- 4,770 actions per month
- Up to 6 concurrent agents
- AXIOMA Advanced
Premium
As many agents as your business needs, coordinated within your operations.
€999/month + VAT
Billed monthly
- 3,850 call minutes per month
- 10,260 actions per month
- Unlimited agents
- AXIOMA Integral
Minutes combine inbound and outbound calls. If you go over your plan, the excess is billed according to actual usage.
Plan comparison
| Item | Lite | Starter | Professional | Premium |
|---|---|---|---|---|
| Monthly price (+ VAT) | €49.99 | €199 | €499 | €999 |
| Paid yearly, per month (−10%) | €44.99 | €179.10 | €449.10 | €899.10 |
| Call minutes per month | 200 | 675 | 1,790 | 3,850 |
| Actions per month | — | 1,800 | 4,770 | 10,260 |
| Concurrent agents | 1 | Up to 3 | Up to 6 | Unlimited |
| Business intelligence | — | AXIOMA Basic | AXIOMA Advanced | AXIOMA Integral |
| Setup fee | None | None | None | None |
What an action is
An action is a specific task an agent carries out within your processes. Agents don't just answer calls: they also do the work that comes after.
- Send follow-up emails or messages.
- Create or update records in your CRM and management systems.
- Generate quotes, invoices or other documents.
- Log and classify requests, incidents or tasks.
- Run bank reconciliation or administrative support processes.
- Update inventory, statuses or other operational data.
AXIOMA: business intelligence from the Starter plan up
Every plan includes AXIOMA, the layer that analyses what your agents handle each day. Each level builds on the previous one.
Starter plan
AXIOMA Basic
Turns the data your agents handle into useful information: relevant patterns and business opportunities.
Professional plan
AXIOMA Advanced
Adds a deeper reading of your customers' behaviour and needs, with a more detailed analysis of commercial and operational opportunities.
Premium plan
AXIOMA Integral
Adds competitor analysis, support for validating new products or services and the ability to anticipate your customers' needs.
What the fee includes and what happens if you go over
The monthly fee includes all the call minutes (inbound and outbound) and all the actions in your plan. As long as you stay within those limits, you pay nothing more.
If you go over, the additional usage is billed as a variable cost based on the computing resources it required, which depend on the volume and complexity of the tasks.
Monthly invoice = fixed plan fee + excess usage, if any.
Pricing FAQs
How much does a Cognitfy AI agent cost?
The Lite plan costs €49.99 a month, the Starter plan €199, the Professional plan €499 and the Premium plan €999, plus VAT. Each fee includes a volume of call minutes, actions and concurrent agents.
Is there a setup or implementation fee?
No. We charge nothing to get started: you only pay the fee for the plan you choose.
How does the 21-day free trial work?
For 21 days your agent works in your business at no cost, so you can check with your own calls and processes whether it suits you. The offer is monthly: this page shows the last day you can take it up.
What discount do I get if I pay yearly?
10%. For example, the Starter plan drops to €179.10 a month, €2,149.20 a year plus VAT.
How many calls does each plan include?
It depends on how long they last. Minutes combine inbound and outbound calls: if your calls last 3 minutes on average, the 675 minutes in the Starter plan come to about 225 calls a month.
What happens if I go over my plan's minutes or actions?
While you stay within what's included you pay nothing more. Usage beyond those limits is billed as a variable cost, based on the computing resources it required, which depend on the volume and complexity of the tasks.
Do unused minutes and actions roll over?
No. The included volumes apply to each month and don't carry over to the next, unless expressly agreed in writing.
Do prices include VAT?
No. Amounts do not include VAT or other applicable taxes.
Try it free for 21 days in your business
In a 30-minute demo we look at your calls and processes and recommend the plan that fits.